

If a) the meeting ID is found in the list of upcoming meetings, b) you're certain your Zoom app version is up-to-date, and c) the issue persists, contact the ITS Service Center.Remember to check recurring meetings, which will always display at the end of the list of upcoming meetings.This way you won't have to search each individual page.If the results are on more than one page, scroll down to the bottom of the page, click the drop-down menu (which will likely say "15/page") beside the page selection, and select the option to show the most results on one page (e.g., "100/page").Press CTRL + F (Windows) or CMD + F (Mac) on the webpage, and search for the first three numbers in the meeting ID.


Contact the host of your Zoom meeting, and ask them to contact the ITS Service Center regarding this issue.If updating your app does not work, and you are not the host of the meeting / do not have scheduling privileges for the host, you will be unable to troubleshoot further.Update your Zoom desktop or mobile app and try to join the meeting again If you encounter this error, try the following troubleshooting steps in the listed order below (starting with step 1) until the error is resolved.

You encounter an error when attempting to join a Zoom meeting: " Unable to join this meeting.
